CIVIL software suite

Public services

A bouquet of web and mobile solutions dedicated to managing population-oriented public services

Public services

Management of population-oriented public services.

Ciril GROUP supports public-sector players in their quality approach to developing services for the population.

Childcare, early childhood, political elections, civil status, national census, etc. With its CIVIL Services à la Population range, Ciril GROUP offers a bouquet of web solutions dedicated to the management of population-oriented public services.

The CIVIL Services à la Population range is one of the most modern on the French market.

Communicating with government tools, interoperable with Ciril GROUP's other CIVIL and GEO ranges, deployable in multiple SaaS and On-Premises modes, it offers a rich, interactive, multi-channel approach to Citizen Relationship Management.

And because the relationship with Public Services users is paramount,
Ciril GROUP offers a wide range of web and mobile portals and applications dedicated to citizens.

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population - childhood

CIVIL CHILDREN

Children's services are developing in step with changes in society. Local authorities, through their skills and public services geared towards children, are among the first intermediaries for families when it comes to the education, extra-curricular care and development of their children. Ciril GROUP's CIVIL Enfance offering, built around a single Family File, supports local authorities in this role.

School affairs

Manage all school-related matters using CIVIL Enfance's one-stop shop: registration, admission and assignment of children to classes; control and monitoring of their schooling; exemptions and deletions; supervision of pedagogical upscaling (headcount and forecast schedules), etc.

CIVIL Enfance offers comprehensive and coherent management of school affairs; CIVIL Enfance also communicates with the French Education Ministry's Onde database to facilitate exchanges with school administrations.

After-school and extra-curricular activities

Use CIVIL to manage your youth activities. CIVIL Childcare includes management of your local authority's extracurricular activities (school meals, school buses, daycare and supervised studies, sports activities, trips and transplanted classes) and extracurricular activities (ALSH, ACM, summer camps, etc.).

Customize your management rules (periods, provisional schedules, human resources, waiting lists, etc.) and billing modes (Family Account, counter, pre-billing, post-billing) by activity; offer pricing simulation tools on your Family portals.

CIVIL Enfance helps you manage your extracurricular activities. Complemented by CIVIL Finances Publiques, CIVIL Enfance simplifies the financial management of your extracurricular activities.

Early childhood

Integrate your childcare offers. CIVIL Enfance includes a module for managing admissions to crèches, day nurseries, relay assistantes maternelles, multi-accueil structures, etc., taking into account PSU, Caf statements and interfaces with monenfant.fr and Filoué.

Manage registration requests, commissions and allocation of places according to management rules (provisional schedules, staffing levels, waiting lists, etc.) and billing methods (Family Account, counter, pre-billing, post-billing).

CIVIL Enfance is interoperable with CIVIL Finances Publiques to facilitate the management of your childcare offers; CIVIL Enfance can also be interfaced with tablet-based time and attendance solutions on the market.

population - elections

CIVIL ELECTIONS

Political elections are key moments in French democratic life. Managing electoral processes and polling stations is a heavy responsibility for town halls, which must do everything in their power to enable every voter to express his or her political opinion at the polls. Ciril supports town halls in this mission with its complementary solutions CIVIL Elections, approved by Insee, and GEO Elections from Ciril GROUP.

Electoral processes

Prepare for elections with peace of mind. CIVIL Elections covers the entire electoral process: management of registrations, modifications and deregistrations; electoral processing, revision and recasting; setting up electoral commissions and issuing associated documents; management of personnel mobilized during elections, analysis and proclamation of results, etc.

CIVIL Elections is a multi-community, multi-site and multi-geographical solution, capable of adapting to all types of centralized or decentralized organization. Its schedules, reports and control and analysis dashboards with alerts are fully configurable.

CIVIL Elections communicates with the French government for the transmission of electoral results, and implements automated communications with INSEE to facilitate and optimize the work of users.

Voter services

In addition to all the statutory reports and statistics, CIVIL Elections integrates management documents and a multi-criteria querier for querying all data.
Use a single, reliable and secure point of contact to process all voter requests made at the town hall and online: consultation of voter files, voter list registration, registration of card movements and returns, management of proxies, issue of attestations, and more.

CIVIL Elections interfaces perfectly with INSEE; it also communicates with La Poste for notification of voters' changes of address.

Electoral districts

Analyze and make informed decisions. Manage your polling stations and electoral precincts using the many cartographic, analytical and decision-making tools offered by Ciril GROUP, across the board and for all CIVIL and GEO users.
Enhance CIVIL Elections with Ciril GROUP's GEO Elections cartographic module to geolocate your polling stations and geo-analyze your electoral precincts, but also simulate a redistribution by redrawing your electoral precincts directly on the map.
Take advantage of Ciril GROUP's decision-making and geo-decision-making tools to, for example, analyze overcrowded polling stations, streets and address points with a view to rebalancing your electoral sectors.
Ciril GROUP develops statistical and cartographic observatories.

population - civil status

CIVIL STATUS CIVIL STATUS

As the guarantor of a citizen's identity, civil registration is the cornerstone of French public administration. Municipalities are responsible for the day-to-day management of this system, registering, updating and transmitting records throughout people's lives. To support town halls in this essential mission, Ciril GROUP offers CIVIL État civil, a complete solution built around the tools of its partner Digitech.
From the registration of births to the management of military census, CIVIL État civil enables the smooth, secure and regulation-compliant management of all civil status procedures, in liaison with Insee, Comedec, other municipalities and citizen platforms.

Civil status records

Ciril GROUP integrates its partner Digitech's CityWeb solution for the complete management of civil status files: digital and digitized records, mentions and notices of mentions, ancillary documents, forms, correspondence, press releases, etc., in compliance with the IGREC instruction.

Search, consult, create, edit, annotate, rectify and validate certificates (births, acknowledgements, marriages, deaths) and Pacs; exchange your civil status files with other communes; track and manage the processing of your civil status files using dashboards with alerts.

CityWeb interfaces with CIVIL Elections; CityWeb guarantees the reliable and secure exchange of registrations between communes; CityWeb communicates with the Comedec platform and Insee for the transmission of your civil status certificates and Pacs files.

Citizen services

Ciril GROUP also integrates Digitech's CityPass and Demandes Internet solutions to manage requests for civil status documents (e.g. birth certificates, family record book extracts) and administrative documents (e.g. permits to leave the country) made at the town hall and online.

Receive, centralize, process, notify, close: efficiently manage all your electronic and paper applications using a high-performance one-stop shop, based on strict control and validation rules that guarantee reliability at every stage of the document delivery process.

CityPass and Demandes Internet interface with CityWeb, service-public.fr and your citizen portals. Files and any associated documents are automatically archived to ensure data traceability.

National census

Ciril GROUP also integrates Digitech's CityRem solution for managing citizen military census operations, issuing certificates to citizens and transferring lists to national service offices and centers in the standardized PECOTO format.

Automate the management and follow-up of census and Defense and Citizenship Day registrations, from receipt of applications to their closure, including the control, generation and secure transmission of data, documents, lists and statistics.

CityRem interfaces with CityWeb to enable you to manage your convocation and census operations in perfect harmony with your civil status data, as well as with the service-public.fr platform and your citizen portals.

population - web portal

WEB PORTALS

Web portals dedicated to users of public services are now an integral part of the information systems of local authorities. Ciril creates your citizen web portals in the colors of your graphic charter and in compliance with legal and regulatory requirements. Your CIVIL portals are genuine spaces for interaction and exchange with your constituents; they support your quality approach to Citizen Relationship Management.

Citizen portals

Simplify administrative procedures for citizens. Ciril GROUP creates your web portals with single sign-on features (e.g. FranceConnect), connectors with third-party tools to promote single entry and secure exchanges (e.g. API Particulier), fully-regulated messaging modules, online appointment booking, e-payment and more.

Cartography

Put geography at the heart of your business and your services to the public. School maps, electoral maps, thematic maps: CIVIL Services à la Population is natively compatible with Ciril GROUP's GEO geomatics platform, capable of meeting all your interactive web mapping needs for professional and/or general public use.

Web and mobile applications

Broaden your horizons and capitalize on all Ciril GROUP's expertise to offer web and mobile applications, usable in connected and disconnected modes, to promote the themes that make up your local authority's showcase: data, opendata, tourist points of interest, cultural agenda, transport applications, citizen reporting and crowdsourcing services, etc.

E-administration

Simplify the management of your business processes. Digitization, editing, visa, electronic signature and archiving of documents; e-invoicing; sending of letters, emails and SMS: CIVIL Services à la Population integrates e-administration of business processes and dematerialization of regulations and in compliance with government services.

Billing and management

Optimize the invoicing of your services to the public using configurable workflows. Your citizen portals, interfaced with your CIVIL solutions and information systems, enable you to automatically trigger invoicing for registrations and reservations (users), and to manage multi-billing and invoice collection (régies, ORMC and PES protocols).

Decision Support

Capitalize on Ciril GROUP's expertise in decision-making and geo-decision-making. Automatic reports, dynamic reports, statistical and cartographic observatories, decision-making and geo-decisional dashboards: Ciril GROUP offers you a panoply of decision-making tools and solutions that go far beyond regulatory lists and statistical tables.

Testimonials
CIVIL Customers Services to the Population
public finance testimonials

Our job as a local authority is to provide a high-quality, transparent public service for users. In today's digital world, simplifying procedures means above all simplifying access to information. CIVIL Enfance and our Ciril GROUP Family Portal have been designed with this in mind. They provide access to our partners and the general public, in line with the requirements of current regulations".

population - chartres
Myriam MAUPETIT Deputy Director of IT Services
CHARTRES MÉTROPOLE
public finance testimonials

FranceConnect is a new stage in our global digital approach. We took an interest in this government scheme as soon as it was officially presented in 2015, as it echoed our strategy for modernizing public action at the local authority level.
We also knew that Ciril GROUP was preparing the integration of FranceConnect into CIVIL, so we asked to benefit from this integration, which is proving perfectly successful."

population - saint avé
Thierry EVENO, First Deputy Mayor in charge of digital
VILLE DE ST AVÉ
public finance testimonials

We've always been satisfied with Ciril GROUP's civil status management solutions. When I learned of the obligation to exchange civil status documents via the Comedec platform, I asked Ciril GROUP for more information. As pioneers in this field, we were embarking on an experiment that could have proved tricky. But the implementation of exchanges with Comedec went very smoothly."

population - meaning
Christelle PACKO Head of Civil Status
VILLE DE SENS
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