CIVIL software suite
Public services
An environment of web and mobile solutions dedicated to the management of population-oriented public services
CIVIL software suite
Public services
An environment of web and mobile solutions dedicated to the management of population-oriented public services
Public services
Managing population-oriented public services
Ciril GROUP supports local authorities and public institutions in the continuous improvement of their services to the population.
Childcare, early childhood, civil status, elections, census... The CIVIL Services à la Population range offers a complete set of web-based solutions for efficient management of citizen-oriented public services.
Modern and scalable, it is now one of the most advanced offerings on the French market.
Communicating with government tools and interoperable with Ciril GROUP's other CIVIL and GEO ranges, it adapts to all deployment modes (SaaS or On-Premises). This flexibility makes it possible to offer multi-channel, interactive management focused on citizen relations.
Because the quality of customer relations is essential, Ciril GROUP offers a wide range of web and mobile portals and applications dedicated to the general public.
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CIVIL CHILDREN
Childcare services are constantly evolving to meet the needs of families and keep pace with changes in society. Local and regional authorities play a central role through their competencies and their public services focused on education, after-school care and child development.
Ciril GROUP's CIVIL Enfance offering is based on a single Family File that facilitates relations between families and municipal services. It supports local authorities in their day-to-day work with the population.
School affairs
With CIVIL Enfance, centralize the management of all your school affairs through a one-stop shop:
- registration, admission and assignment of children to classes
- school follow-up and administrative control
- management of waivers and cancellations
- supervision of pedagogical ramp-up (staffing, forecasts and schedules)
The solution offers comprehensive, consistent management of school files. Interoperable with the French Education Ministry's Onde database, CIVIL Enfance facilitates exchanges with school principals and simplifies procedures for families.
After-school and extra-curricular activities
Manage all your youth activities:
- extracurricular activities : catering, school buses, day-care centers, supervised studies, sports activities, trips and transplanted classes
- extra-curricular activities: ALSH, ACM, summer camps, etc.
Adapt your management rules (periods, schedules, human resources, waiting lists, etc.) and billing methods (Family Account, counter, pre-billing or post-billing) to each activity. Rate simulation tools can be made available directly via your Family portals.
Combined with CIVIL Finances PubliquesCIVIL Enfance further simplifies the financial management of all extracurricular activities.
Early childhood
CIVIL Enfance also includes the management of early childhood facilities:
- management of admissions to crèches, day nurseries, childminder relays and multi-accueil facilities
- PSU and Caf statements taken into account
- interfaces with monenfant.fr and Filoué.
CIVIL ELECTIONS
Political elections are key moments in French democratic life. Organizing them is a major responsibility for town halls, which must guarantee that every citizen has the opportunity to express his or her choice at the polls.
With its INSEE-approved CIVIL Elections and GEO Elections solutions, Ciril GROUP helps local authorities manage the entire electoral process.
Electoral processes
With CIVIL Elections, you can prepare for your elections with complete peace of mind. The solution covers the entire electoral process:
- managing registrations, deregistrations and modifications
- electoral processing, list revision and recasting
- setting up commissions and issuing associated documents
- organization of personnel mobilized for the vote
- data entry, analysis and announcement of results
Multi-community, multi-site and multi-structure, CIVIL Elections adapts to all types of organization, whether centralized or decentralized. The integrated schedules, reports and dashboards are fully configurable, and feature alerts for rigorous monitoring.
The solution communicates directly with government departments for the transmission of results, and automates exchanges with INSEE, optimizing the work of municipal teams.
Voter services
In addition to its regulatory obligations, CIVIL Elections offers a reliable and secure one-stop shop to process all voter applications, whether submitted at the town hall or online:
- consultation of voter files
- list entries and movements
- follow-up of electoral cards and management of returns
- managing proxies and issuing certificates
- jury selection by lot
- etc.
The solution also incorporates a multi-criteria querier to interrogate electoral data and enrich analyses. Interfaced with INSEE, it also communicates with La Poste services to automate notification of voters' changes of address.
Electoral districts
Analyze your polling stations and optimize your electoral sectors with Ciril GROUP's cartographic, analytical and decision-making tools. CIVIL Elections, enhanced by the GEO Elections acrtographic module, enables you to :
- geolocate polling stations and analyze electoral distribution
- simulate redrawing by directly redrawing sectors on the map
- identify overcrowded areas (offices, streets, addresses) to prepare for rebalancing.
Ciril GROUP also develops statistical and cartographic observatories to help local authorities make informed decisions and effectively manage their electoral organization.
CIVIL STATUS CIVIL STATUS
As the guarantor of a citizen's identity, the civil registry is the cornerstone of French public administration. On a day-to-day basis, communes are responsible for registering, updating and transmitting records throughout the lives of members of the population.
To support town halls in this essential mission, Ciril GROUP offers CIVIL État Civil, a complete solution developed by its partner Digitech. From the registration of births to the management of military censuses, the solution enables all civil status procedures to be managed smoothly, securely and in compliance with regulations, with direct links to INSEE, Comedec, other municipalities and citizen platforms.
Civil status records
CityWeb, the Digitech solution integrated into CIVIL État Civil, gives local authorities a complete tool for managing all their civil status files:
- digital and digitized deeds, mentions and notices of mentions
- supporting documents, forms, letters, press releases, etc.
- management in compliance withIGREC instruction
Agents can search, consult, create, edit, rectify and validate records (births, acknowledgements, marriages, deaths) as well as civil partnerships. They can exchange files with other communes, and monitor their processing via dashboards with alerts.
CityWeb guarantees reliable, secure exchanges of information between communes, and communicates directly with the Comedec platform and INSEE for the transmission of Pacs deeds and files.
Citizen services
CIVIL État Civil simplifies procedures for users thanks to a one-stop shop. Citizens can submit their requests online, reducing the need to travel and the volume of mail sent to municipal services. The solution also ensures rigorous monitoring and complete traceability of data in a 100% paperless environment , guaranteeing the protection of personal information.
Municipalities can receive, centralize, process, notify and close electronic or paper applications according to strict validation rules, guaranteeing reliability at every stage.
Additional modules interfaced with service-public.fr via HUBEE enhance the offering:
- document requests (copies and extracts)
- family record book renewal
- death declarations(CERTDC)
- etc.
National census
Ciril GROUP also integrates CityRemweb, Digitech's solution dedicated to military census. It covers :
- complete management of census operations
- issuing certificates to citizens
- transfer of lists to national service offices and centers in the standardized PECOTO format
The solution automates the management of census operations and registrations for the Defense and Citizenship Day, from receipt of requests to secure transmission of data, documents and statistics.
Interoperable with CityWeb, CityRemweb guarantees perfect consistency between census operations and civil status data. It also interfaces with service-public.fr to simplify and secure citizen procedures.
FAMILY PORTAL
CIVIL Enfance provides local authorities with a modern, simple and fully secureonline Family Portal. Accessible 24 hours a day, 7 days a week, it enables parents to easily manage all their administrative procedures relating to children and early childhood. Compliant with regulatory standards, notably in terms of accessibility (RGAA 4.1), this digital portal improves the relationship between the community and the population, while making services more efficient and accessible.
Simplified procedures
Thanks to the dematerialization of documents and supporting evidence, and the exchange of information with government agencies, it simplifies procedures for users, avoiding the need to re-enter information or provide supporting evidence that other agencies already have.
This simplification of procedures reduces delays, minimizes errors and improves the user experience. Users benefit from a fluid, practical service, while the local authority optimizes the management of its processes.
Family file
The portal allows you to monitor your entire Family File online, from consultation to updating:
- Registration and pre-registration
- View children's schedules
- Activity bookings
- Invoice tracking
Annual updates of administrative information are carried out directly on the portal, as is the creation of a new contact or the declaration of an unborn child. This centralized management system saves time for families and improves continuity of service for the local authority.
Online payments
A dedicated online payment area simplifies financial management. Families pay their bills via several secure solutions (PayFip, Paybox, SystemPay, PayZen...), with the option of activating direct debit. In the event of non-payment, the system automatically blocks future registrations and bookings, ensuring more transparent and secure management.
Local communication
The Family Portal also plays a key role in communication between the community and its citizens. Departments can publish news, put a calendar of events online or share practical documents.
A FAQ enriches the experience, and the thematic approaches are adapted to local needs.
An integrated messaging system lets users communicate directly with departments, while online appointment booking gives families greater autonomy and responsiveness.
Official data
The portal relies on secure APIs with administrations (CAF, MSA, DGFIP) to automate the recovery of family quotient or tax resources. This integration eliminates the need for families to provide additional supporting documents, and improves data reliability. School and pricing simulation tools complete the system, giving parents a clearer picture of the costs associated with extracurricular activities.
Secure access
Secure authentication, notably via FranceConnect, guarantees the protection of personal data. Once logged in, families have access to a single space grouping together all online services for children: school catering, daycare, supervised studies, school transport, vacations, vacation camps, leisure centers, crèches or day nurseries. The centralization of services in an intuitive portal facilitates navigation and strengthens user confidence in local e-administration.
Testimonials
CIVIL Customers Services to the Population
CHARTRES MÉTROPOLE
Our job as a local authority is to provide a high-quality, transparent public service for users. In today's digital world, simplifying procedures means above all simplifying access to information. CIVIL Enfance and our Ciril GROUP Family Portal have been designed with this in mind. They provide access to our partners and the general public, in line with the requirements of current regulations".
VILLE DE ST AVÉ
FranceConnect is a new stage in our global digital approach. We took an interest in this government scheme as soon as it was officially presented in 2015, as it echoed our strategy for modernizing public action at the local authority level.
We also knew that Ciril GROUP was preparing the integration of FranceConnect into CIVIL, so we asked to benefit from this integration, which is proving perfectly successful."
CITY OF SENS
We've always been satisfied with Ciril GROUP's civil status management solutions. When I learned of the obligation to exchange civil status documents via the Comedec platform, I asked Ciril GROUP for more information. As pioneers in this field, we were embarking on an experiment that could have proved tricky. But the implementation of exchanges with Comedec went very smoothly."
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