CIVIL software suite
Technical Services
Intervention management
CIVIL software suite
Technical Services
Intervention management
Technical Services
At the heart of communities
Ciril GROUP offers a complete business and geographic information system for managing public assets and related operations.
Multi-skilled, multi-profiled, multi-supported: CIVIL Services Techniques provides collaborative web-based support for the management of the technical skills of French local authorities.
Ciril GROUP's CMMS range also includes SMART, a maintenance management tool applied to your business areas. The result of a major innovation project, SMART offers a complete and intuitive approach to maintenance management, ensuring the sustainability of your assets and the traceability of your interventions.
Together, the CIVIL, GEO and CMMS ranges constitute the most advanced information system on the market for local authority technical departments.
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SMART PRODUCT
SMART is the essential tool for optimizing your corrective and preventive maintenance cycles. All stages of an intervention, from the initial request to the report, are centralized for smooth communication and enhanced collaboration between departments. Each user has access to an interface adapted to his or her role, thanks to fine-tuned rights management. Designed to meet business needs, this modular, customizable tool guarantees the long-term viability of your assets and ensures traceability of interventions.
The integration of cartographic analysis into CMMS makes SMART a powerful tool for managing your assets via a geolocalized asset repository. This synergy improves operational efficiency, anticipates future needs and meets regulatory requirements.
SMART offers optional modules and interfaces easily with your existing systems via high-performance APIs, in fields as varied as CRM, finance, inventory and human resources. With its ergonomic interfaces and mobile accessibility, SMART supports your technicians in the field by facilitating access to essential information. Much more than a CMMS, SMART is an innovative and intuitive solution for optimizing your maintenance processes and guaranteeing the performance of your assets.
BUSINESS AREAS
In addition to our SMART product solution, our business solutions include an interoperable maintenance module based on SMART technology, to adapt to the requirements of each business.
GEO SI Routier solution:
With the maintenance module within the GEO SI Routier business solution, it is possible to manage the maintenance of road equipment, guardrails and engineering structures, as well as carrying out inspections or planning work on points, for example.
GEO Sanitation & GEO Drinking water solutions:
Integrated into our water management solutions, the maintenance module enables easy and efficient management and preparation of interventions, using functions such as preparation of intervention schedules, preparation of roadmaps, etc. In addition, users impacted by interventions on the network can be identified and informed. What's more, users affected by network interventions can be identified and informed.
GEO Télécom solution:
In the same way, our dedicated telecom business solution enables you to manage network maintenance, preparing interventions and identifying impacts. It is also possible for citizens to report anomalies such as open electrical cabinet doors, so that corrective action can be taken.
GEO Éclairage solution
In addition to maintenance management, our GEO Éclairage business solution makes it possible to anticipate breakdowns based on the use of light points, their attractants, the history of interventions, etc.
SETTINGS
Customizable workflows enable you to adapt precisely to your organization's specific needs.
Whether your curative maintenance workflows are simple or complex, the SMART product solution and the business maintenance modules based on the same technology offer predefined parameters adapted to your needs. You can easily adapt these settings, add service request (SR) types and create a request assignment engine.
The validation circuit is also customizable, allowing you to set up visa requests for certain types of ID and automatically generate visas for others, blocking intervention until the visa is signed.
The assignment engine, based on precise criteria such as skills and availability of departmental resources, optimizes the processing of requests by automatically assigning them to the appropriate department. You can also parameterize the automation of new workflows and the updating of assets according to values entered in reports (CR).
DECISION SUPPORT FOR TECHNICAL SERVICES
Decision support, like the geographical dimension, is an integral part of CIVIL information systems. Ciril GROUP offers decision-making and geo-decisional modules adapted to each customer's needs, capitalizing on Ciril GROUP's world-renowned expertise in Business Intelligence, as well as its research and software innovation...
Ciril GROUP offers an integrated multi-criteria querier to create your own statements, reports and dashboards based on all your asset data.
Cross-reference, filter and break down your data; customize your tabular and graphical views; set your alerts: CIVIL Requêteur lets you create, export, share and publish all your statistical and forecasting statements and reports.
Ciril GROUP builds your SAP BusinessObjects universes and your QlikView and Qlik Sense documents and sheets according to your business requirements and asset decision-making objectives.
Ciril GROUP also integrates the geographic dimension into your decision-making dashboards with its innovative, universal GEO KEY solution, the fruit of a major innovation program supported by France and Europe.
Ciril GROUP also offers innovative simulation and forecasting solutions, the fruit of extensive research conducted by Ciril GROUP and supported by the French and European governments.
GEO Key is a cartocentric tool that opens the door to predictive mode. Contact Ciril GROUP to find out more!
CIVIL Patrimoine, enhanced with GEO, improves the management of our missions and interventions on our territory's lighting points. Thanks to CIVIL Patrimoine's integrated mobile cartography, we can now manage all our public lighting assets directly in their geographical context, to consult and enter asset information in the field ... and all this without a mobile data telephone package, thanks to the solution's disconnected mode".
IT Department Manager
CITY OF MENDE
Sign up for our webinars to find out more about the CIVIL range.
CIVIL webinars are organized by functional, business and regulatory theme, and are also an opportunity to question Ciril GROUP experts and submit your projects.For a personalized demonstration, contact Ciril GROUP!
